Some of you may remember my terrible experience involving customer service at Yahoo! Answers. An account of mine was suspended, and I was unable to talk to a real person about my situation. After writing a blog post about the ordeal, I was contacted by a top tier customer service rep, and the issues I had were taken care of.
Fast forward 37 days. Over the weekend, without any warning, my account was suspended again. I emailed the address they gave in the email (which actually worked this time) asking for information on the suspension. I also cc’ed the Concierge Team I delt with previously to make sure someone saw my email. It’s been three days, and I have still yet to hear anything from anyone. Talk about frustrating!
The Splitwise Blog 