Yahoo Answers! – A Tale of Terrible Customer Service

Here at Splitwise we’re a small start up, which means that we don’t spend a ton of money on marketing and advertising. It’s something that we do ourselves through various outlets; one being answering questions on Yahoo! Answers when people ask about rental advice. It’s a good way to get our name out there, and get some visibility on our sweet rent calculator.

Well, it was a good way until last week. On Wednesday I woke up to my Yahoo mailbox looking like this:

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