Support – The Splitwise Blog

Announcing a Splitwise+Paytm Integration for Android

Good news for our Indian users – Splitwise has integrated with Paytm! Now you can repay any friend on Splitwise in seconds, using your Paytm account.

To access the integration, open a group or friendship where you owe money, tap “Settle Up”, then tap Pay with Paytm:

Screen Shot 2017-05-17 at 5.14.27 PM.png — “Pay with Paytm” appears if you owe an Indian Rupee balance and have the Paytm app installed. Initiate Paytm payments from within Splitwise to have them be automatically recorded.

After you tap “Pay with Paytm”, Splitwise will prompt you to confirm the recipient’s phone number and the payment amount. Hitting “Next” will launch the Paytm app to complete the transaction.

Screen Shot 2017-05-17 at 5.16.21 PM.png — You only have to confirm a phone number once for a given friend, and can use your phone contacts if you’ve given Splitwise permission to access them. To edit a friend’s Paytm phone number in the future, tap on the phone number on the confirmation screen (pictured right).

Once the payment is complete, you’ll be pushed back into the Splitwise app. Your Paytm payment will automatically be added to Splitwise and your balance will be updated.

Screen Shot 2017-05-18 at 10.25.35 AM — You can tap on the payment to see your confirmation number and other details.

A few things to note about using the Splitwise Paytm integration:

You need to have the Paytm app installed on your phone. If you do not have the Paytm app, you won’t see “Pay with Paytm” when you tap “Settle Up”.
You can only settle an Indian Rupee balance (INR). If you go to settle a non-INR balance, you won’t see “Pay with Paytm”.
Only Android users using Splitwise 4.1.9 and above will be able to send Paytm payments using this integration for now.

Users on iPhone and web will be able to receive and view Paytm payments, but not send them. With Paytm’s help, we hope to bring the integration to iPhone and other platforms when we’re able.

We’re thrilled to be launching our first payment integration outside the US, and we hope Paytm support makes Splitwise even better for our users in India. To share feedback or ask questions about the integration, please send an email to support@splitwise.com – we’d love to hear from you.

Improvments to Splitwise Notifications

The team is happy announce the release of a broad set of improvements to how Splitwise notifications are generated and presented. Usability and ease-of-knowing-what’s-up are going to skyrocket thanks to an improved ‘Recent activity’ feed (now on mobile, too) and more sophisticated push notifications.

All 3 of our devs — Ryan, Marshall and Caleb — have been hard at work on this effort since December, when we introduced expense comments for the web and decided to really commit to building out notifications. Marshall and Caleb have focused on Android and iPhone respectively, with Ryan taking care of back end stuff, the web experience and overall look of the new features.

We made these changes to eliminate all possible sources of confusion when viewing Splitwise, because confusion causes uncertainty and stress! We’re waiting eagerly for your feedback on the changes, at feedback@splitwise.com.

Take the leap to see a more in-depth explanation of the changes.

Continue reading Improvments to Splitwise Notifications

Improvements to Delete Friend Functionality

Late last week, Ryan made a much-needed improvement to Splitwise’s delete friend functionality. Now, you can delete any friend as long as they’re not in a group with you.

Previously, Splitwise blocked you from deleting friends if you had ever added an expense outside of a group with them AND another friend. This was happening because deleting friends deleted all expense records between you two, and Splitwise wanted to block multi-party records from being deleted in case one of the parties on the expense wasn’t all settled up yet. Ryan built a work-around that will enable you to delete the friends you want, without obliterating a piece of someone else’s balance puzzle.

New “Divide A Bill” For The Web App

We’ve been dying to improve our “Divide A Bill” dialog box for months, and a preliminary version is finally ready! Take a look below, and please give us feedback or suggestions in the comments. We’ve been rolling it out slowly over the past few days, and all users will have it by early next week.

The form has been completely redesigned from scratch, with two killer new features.

You can add people into the “With’ field just like an email – without tons of clicking. SO much easier, and much more like the iPhone and Android apps.
Adding new people will automatically add them into the expense without clearing your existing data (a big complaint in the old version).

Continue reading New “Divide A Bill” For The Web App

Preview/Feedback: Splitwise v2.5 (web)

Splitwise is planning a big redesign of the website and mobile apps for winter 2013, based on all the things we’ve learned since this past August. We’re releasing some intermediate changes to the website over the next few days – please, let us know your feedback!

Continue reading Preview/Feedback: Splitwise v2.5 (web)

Welcome, BillMonk Refugees! (In Which We Import BillMonk Data)

[Edit: As of Friday, September 14th we now have our Simplified Debt feature live, which is known on BillMonk as debt shuffle. Information on Simplified Debt can be found here. We updated the importer Tuesday, August 21 to handle debt shuffles and multiple payers. If you imported before this, go through the import again and it will pick up the debt shuffles correctly and won’t import duplicates. ]

Like many of you out there, I’ve been waiting for BillMonk to load.

Why am I waiting? I’ve been testing our new importer for BillMonk data.

In the last week, BillMonk has sadly gone from slow to unbearable. While this is painful for their users, we hope we can provide a fairly painless process to move from BillMonk to Splitwise.

For those of you eager to try it out, go export from BillMonk and import to Splitwise. Otherwise, let me tell you a little more about the benefits and limitations of our importer. Continue reading Welcome, BillMonk Refugees! (In Which We Import BillMonk Data)

Fixing Non-English Names inside Splitwise

Hi non-English Splitwise users,

We’ve noticed that our database upgrade caused some people’s names (users with non-English letters in their name) to be encoded weirdly.

There’s an easy fix: just correctly re-type your name in the “My Account” settings at the top right of the screen. Sorry about this, and thanks for your patience. Walk-through after the jump. Continue reading Fixing Non-English Names inside Splitwise